Senior Legal Assistant (Mailroom)

Senior Legal Assistant (Mailroom)
Work level 6C plus great benefits
Full-time (37.5 hours per week)
Fixed shift patterns: Monday to Friday (no weekend or evening work)
Office-based in Bristol.

We’re looking for a Senior Legal Assistant to join our Mailroom team at Co-op Legal Services.

In this role, you’ll help to drive team performance and support our wider business to complete more complex administrative tasks. We’ll also look to you to review administrative work and provide feedback and guidance to our Legal Assistants, as well as deputising for our Team Leaders as necessary.

What you’ll do

•    Support your colleagues with more complex administrative tasks 
•    Review administrative work and provide feedback and guidance to our Legal Assistants 
•    Support the development and implementation of policy and process change(s) within your team 
•    Use KPI indicators to help drive and support team performance 
•    Complete a variety of ad-hoc requests to meet the needs of your team 
•    Deputise for our Team Leaders in their absence, as necessary

This role would suit people who have

•    Legal administration experience 
•    Experience delivering great customer experiences
•    The ability to lead by example while supporting and encouraging your colleagues
•    The ability to show proactivity and persistence to achieve the desired outcome
•    The ability to prioritise your work and adapt to multiple requests
•    Great organisational skills and attention to detail

Why Co-op?

If you’ve got the skills and experience we’re looking for, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services). You’ll also get:
•    An annual bonus (based on personal and business performance)
•    28 days holiday (rising to 32 in line with service) plus bank holidays
•    A pension with up to 10% employer contributions
•    Access to a subsidised onsite gym (at our Manchester HQ)
•    Coaching and training to support your career development
•    Wagestream – a money management app that gives you access to a percentage of your pay as you earn it
•    Grocery Aid – 24/7 access to a range of emotional, financial, and practical support services for you and your family

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include an SRA check, credit checks, and a DBS (disclosure and barring service) check. Please note Co-op does not offer visa sponsorship for this role.

We reserve the right to remove a vacancy before the scheduled closing date.