E-Commerce Activity Planning Manager

Q-commerce Activity Planning Manager  
£41,000 - £46,000 plus great benefits (Work level 6A) 
Manchester city centre, hybrid working  

12-month secondment covering maternity leave

We’re looking for a motivated Q-commerce Activity Planning Manager to join us, and take the lead in delivering online events and campaigns, based on our seasonal and business trading priorities. If you have the passion for Q-commerce and natural communication skills that we’re after, then we can offer you the chance to define your profile with a business that puts people at the heart of its strategy.  

Why this role matters

In this role, we’ll look to you to support the Q-commerce Proposition Manager Lead in the delivery of online events and campaigns, collaborating with agencies to create content that stays true to our brand and proposition. You’ll need to use your analytical skills to monitor campaign success, spotting trends and thinking of creative ways to drive future improvements.  

What you’ll do

• Work cross-functionally with our Web Proposition, Marketing and Trade Planning teams to agree a schedule of campaigns that communicate our proposition and address customer needs  
• Manage external relationships so that campaigns align to key partner timings, alongside staying current onsite optimisations and changes  
• Create a set of digital asset guidelines and work with agencies designers to create engaging content which reflects our proposition 
• Manage our CMS (content management system), keeping all assets up to date 
• Build collaborative relationships with our digital product and technology teams to drive site improvements    
• Monitor ongoing competitor activity to make sure Co-op is ahead of market  
• Improve the performance of campaigns and events by drawing on a range of resources to spot trends and drive new ideas  

This role would suit people who have

• A passion for ecommerce and experience creating engaging campaigns  
• A creative mindset but with a commercial understanding  
• The ability to work cross-functionally and build positive relationships with a range of teams and partners   
• Great organisational skills and the ability to effectively prioritise your work and manage multiple projects 
• Adaptability and the ability to work well in a fast-moving environment  
• The ability to understand and analyse campaign data and spot trends  

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion at Diversity and Inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.