Identity Analyst

Identity Analyst
£40,000 to £50,000 plus great benefits (Work Level 6A)
Manchester city centre (hybrid – working from the office a minimum of once or twice a month)

Looking for a role where information security is at the heart of everything we do? Enjoy tackling complex challenges and inspiring colleagues to stay secure? If that sounds like you, we’d love to hear from you!

We’re looking for an Identity Analyst to join our Information Security team in Manchester. In this role, you’ll play a key role in supporting our identity and access management operations, making sure our colleagues, partners, and suppliers have the right access to the right systems, at the right time.

As an Identity Analyst at Co-op, you’ll develop your skills within a supportive environment. We’ll give you the opportunity to work alongside experienced and talented colleagues, helping strengthen our security controls as we continue our migration over to the Cloud.

Why this role matters

We’re in an exciting period of growth at Co-op. As the digital landscape evolves, it’s vital that we stay ahead of cyber threats. You’ll help support our identity and access management approach, making sure the right people can securely access the right platforms. With big changes like our Cloud migration underway, this is a great opportunity to influence this and make a real difference.

What you’ll do

• Monitor and maintain the infrastructure of key systems like Active Directory, SailPoint, IdentityIQ, Azure AD/EntraID, and One Identity Active Roles
• Provide daily support for identity and access management requests (e.g., user provisioning, deprovisioning, and access changes)
• Assist with joiner, mover, and leaver processes to make sure role-based access control is effective
• Work closely with colleagues and our third-party service provider to resolve incidents
• Help to document operational processes and contribute to knowledge sharing across the team
• Actively identify and explore process improvement opportunities

What you’ll bring

• A keen interest in identity and access management
• Experience working in an agile delivery practice
• A methodical approach to troubleshooting and problem-solving
• Good communication and third-party relationship management skills
• A willingness to learn and develop new skills in a fast-changing technology environment

We know some people may hesitate to apply if they don’t meet every requirement. At Co-op, we’re committed to building diverse and inclusive teams, so if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply.

We’re also open to applications from people who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions 
• Access to a subsidised onsite gym (at our Manchester HQ) 
• 30% discount on Co-op products and 10% off other brands 
• Stream – early access to a percentage of your pay as you earn it 
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
• 24/7 colleague support service 
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you’ll belong

We’re building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive.

If you have a disability, we’ll make reasonable adjustments to support you through the recruitment process. We’re also proud to be part of the Disability Confident scheme - if you’re disabled and you meet the minimum criteria for this job, we’ll guarantee you an interview.

Learn more about our recruitment process at https://jobs.coop.co.uk/apply-process

Explore our commitments to diversity, inclusion and wellbeing at https://jobs.coop.co.uk/diversity-inclusion-wellbeing