Divisional Loss Specialist

Divisional Loss Specialist 

£43,000 to £50,000 plus benefits including a company car (Work Level 6A)

Field based with extensive travel in your area, occasional overnight stays will be needed (find out more about our hybrid work policy at colleagues.coop.co.uk/hybrid-work-policy)

Full UK driving licence required 

3 national roles available, predominantly based in London and South-East

We’re looking for a Divisional Loss Specialist to join our operations team. You’ll join our Retail Loss function, who are responsible for identifying areas of improvement in our stores across the UK and enhance delivery of operational process and financial performance relating to leakage, waste and cash. 

In this role, you’ll be field based and support the Divisional Loss Managers to drive delivery of national loss process improvement whilst identifying and capitalising on regional specific opportunities. We’ll look to you to engage teams to implement structured and sustained change that’ll help make sure that our business is performing at its best.  You’ll also support oversight on operational loss processes, investigating and root causing failures. If you’re detailed, forward thinking and passionate about loss, we can offer you the opportunity to make a real impact on the way we do business at Co-op.

What you’ll do

• Provide subject matter expertise and direction to stores and field managers relating to loss policies and procedures, input and output performance
• Implement project activity and local action plans to target and minimise loss
• Provide specialist support to the field operations team with complex and/or high impact loss incident management
• Provide timely, accurate and clear engagement with partners and with all relevant parties, giving opportunities for effective collaboration
• Find opportunities for pro-active identification of loss / loss saving initiatives
• Support implementation approach to theft prevention activities within strategic programmes

This role would suit people who have 

• Experience of operational store management
• A proven track record in managing the performance of leakage, waste, and cash loss
• Strong partner management with excellent communication skills both written and verbal
• Strong understanding of delivering change 
• Strong planning and execution capabilities, and are self-driven
• Good knowledge of Microsoft Office, particularly Excel and PowerPoint

Why Co-op? 

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion at Diversity and Inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes.If you're a current Co-op colleague, this does not need to be completed.