Membership Analytics Manager

Analytics Manager
£47,000 to £60,000 plus great benefits (Work Level 5)
Manchester city centre, in this role you’ll work in a hybrid way splitting your time between home and coming into the office at least 1 day per week based on business needs (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).

In line with the Internal Mobility Policy, we’d like to make you aware that there is a preferred candidate who has been identified for this opportunity.

We’re looking for an experienced analytics professional with managerial experience to help unlock the value of our data and enable smarter, data-driven decisions. As part of the Analytics & Insight team, you’ll build strong relationships with Co-op business units, delivering insights that support their objectives and drive impact.

Why this role matters

You’ll lead advanced analytics projects end-to-end, applying innovative techniques and sharing best practice to move the team forward. Working closely with stakeholders, you’ll turn complex data into actionable recommendations that shape products and services for our members and customers.

This is an exciting opportunity to work at pace during a period of transformation, broaden your career, and help put data at the heart of Co-op. In return, we’ll support your development and give you the chance to make a real difference.

What you’ll do

•    Collaborate with business areas to design and deliver a cohesive Analytics & Insight roadmap.
•    Lead the design and execution of complex, end-to-end analytics projects, ensuring high-quality delivery.
•    Build strong, meaningful relationships with key stakeholders across the business, identifying opportunities where analytics can drive real impact.
•    Develop and share advanced analytics techniques with the team, leveraging data from multiple sources.
•    Ensure each project aligns with broader business objectives by engaging relevant stakeholders, gathering input, and sharing insights.
•    Deliver commercially sound insights and actionable recommendations based on robust analysis.
•    Support and mentor team members to enhance their Advanced Analytics skills and capabilities.
•    Act as a senior leader within the analytics community, collaborating with wider data teams to share knowledge and embed best practices.

What you’ll bring

•    Strong background in data analytics, including segmentation, clustering, regression modelling, and performance measurement.
•    Advanced numeracy and statistical skills, supported by education or experience.
•    Proficient in SQL, SAS, Python, or similar tools for coding and data manipulation.
•    Experienced with large, complex datasets and advanced analysis techniques.
•    Excellent communicator, able to simplify complex data for diverse audiences.
•    Skilled in data visualisation and presenting insights clearly and compellingly.
•    Collaborative and proactive, with a passion for demonstrating analytics’ value.
•    Management or mentoring experience with a desire to lead and develop others.

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

•    Private healthcare 
•    An annual bonus (based on personal and business performance) 
•    28 days holiday (rising to 32 with service) plus bank holidays 
•    A pension with up to 10% employer contributions 
•    30% discount on Co-op products and 10% off other brands 
•    Stream – early access to a percentage of your pay as you earn it 
•    Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
•    24/7 colleague support service 
•    Training and support for your development and career progression 
•    Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. 
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion

We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment, so you can adjust your hours to suit your personal circumstances.