Senior Legal Assistant (Probate)

Senior Legal Assistant 
£26,500 plus great benefits (Work Level 6C)
Full-time (37.5 hours per week)
Fixed shift patterns: Monday to Friday (no weekend or evening work)
Manchester – hybrid working.

In line with the Internal Mobility Policy, we’d like to make you aware that there is a preferred candidate who has been identified for this opportunity.

We’re looking for a Senior Legal Assistant to join our Probate team at Co-op Legal Services.

In this role, you’ll help to drive team performance and support our wider business to complete more complex administrative tasks. We’ll also look to you to review administrative work and provide feedback and guidance to our Legal Assistants, as well as deputising for our Team Leaders as necessary.

What you’ll do

•    Support your colleagues with more complex administrative tasks 
•    Review administrative work and provide feedback and guidance to our Legal Assistants 
•    Support the development and implementation of policy and process change(s) within your team 
•    Use KPI indicators to help drive and support team performance 
•    Complete a variety of ad-hoc requests to meet the needs of your team 
•    Deputise for our Team Leaders in their absence, as necessary

This role would suit people who have

•    Legal administration experience 
•    Experience delivering great customer experiences
•    The ability to lead by example while supporting and encouraging your colleagues
•    The ability to show proactivity and persistence to achieve the desired outcome
•    The ability to prioritise your work and adapt to multiple requests
•    Great organisational skills and attention to detail

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive: An annual bonus (based on personal and business performance)
•    a pension with up to 10% employer contributions
•    incentive scheme up to 10% after probation depending on performance
•    28 days holiday plus bank holidays (rising to 32 in line with service)
•    wellbeing benefits to support your physical financial and mental health
•    coaching, training and support such as study leave, to help you develop your skills and progress your career
•    discounts on Co-op products and services

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion