Purpose | Lead a team of category managers to execute trading strategies. This role is accountable for driving commercial excellence through strategic pricing and range strategies, leading a high-performing team, and owning P&L performance across channels with a focus on customer value and profitability. |
Reports to | Head of Trading | Line Manager of | Category Manager x 3 Category Assistant x2 |
Contribution | - Inspire, leads and develops a high-performing team of category managers, fostering a culture of collaboration, accountability, and continuous improvement to deliver best-in-class category performance.
- Drives commercial excellence by setting and executing strategic pricing, range, and promotional strategies that balance customer value with profitability across multiple channels.
- Translates strategic trading objectives into actionable plans that drive growth and margin.
- Champion innovation and continuous improvement across category planning and execution.
- Collaborates cross-functionally with supply chain, sales, finance, marketing, and operations teams to align category plans with broader business objectives and deliver seamless execution.
- Champions customer insight and market intelligence, using data to inform decisions that enhance the relevance and competitiveness of our product offer.
- Acts as a role model for co-operative behaviours, working inclusively and ethically to deliver shared success for our partners, colleagues, and customers.
- Builds senior relationships with supplier base, ensuring Co-op Wholesale maximise the return and offer from a broad set of suppliers.
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Behaviours | - Forging Relationships– I take action to build and nurture trusted relationships, in order to understand, support and guide others at all times
- Inspirational Communicator - I communicate in a clear, concise, appropriate, memorable and inspirational manner that engages others and encourages them to trust me. I listen to others first to understand
- Future Focus– I am inquisitive and drive my team to show that broad business insight, linked to future focused strategies, lead to commercial success, growth and increased opportunities for Co-op, our members and the local communities
- Customer & Member Focus – I understand the importance of our Co-op Customers & Members, acknowledging the critical role I play in Customer & Member satisfaction
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Empowered to | - Own the commercial strategy for assigned categories, including pricing, promotions, range architecture, and supplier negotiations, ensuring alignment with Co-op Wholesale strategic goals.
- Lead and be accountable for P&L performance, making decisions that drive profitability, customer value, and sustainable growth across multiple retail channels.
- Empower and develop their team, setting direction, coaching, and enabling category managers to deliver high-impact trading plans and personal growth.
- Shape and execute trading strategies, using data, insight, and market trends to inform decisions that enhance competitiveness and customer relevance.
- Represent the category function in cross-functional forums, influencing wider business decisions and ensuring category plans are integrated with supply chain, marketing, and operations.
- Drive continuous improvement, identifying opportunities to optimise processes, systems, and ways of working within the trading team and across the wider business.
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Capabilities | - Ability to build strong working relationships with key contacts/stakeholders across the organisation
- Inspirational communicator with an ability to inspire a team to deliver the commercial plan through clear deliverables and the ability to influence internal and external stakeholders
- Multi-channel knowledge to operate within a customer centric model
- Appropriate knowledge and experience within trading including advanced supplier relationship skills and advanced negotiation skills
- Listens to others and acts as a voice for the trading team
- Be open to new ideas and new ways of doing things
- Strong financial acumen
- Analytical thinking
- Strategic thinking
- Adaptive and resilient
- Ability to thrive in fast paced retail environment
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Work Level Descriptor | Accountability - Delivery of specialist work based on subject matter expertise, or leadership of large, complex teams.
- Responsible for developing the right capabilities either individually or within their team, enabling work to be delivered effectively.
- Manages team delivery in accordance with agreed budgets.
Impact - As a people-leader, takes responsibility for the delivery of work over shorter timeframes, contributing to achievement of the team's annual plan - empowering their team to deliver discrete pieces of work based on agreed processes.
- As an individual contributor, provides thought leadership to help shape the team's response to challenges, and approach to delivery of the short-term plan.
- Supports and promotes a culture of inclusivity through the actions they take.
Co-operation - Contributes to short-term planning within the team and collaborates with peers to deliver great work that enables the team to succeed.
- If an SME, collaborates with other teams proactively to ensure their expertise helps leaders make the best decisions for Co-op.
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