Analytics and Machine Learning Manager - Test and Learn

Analytics & Machine Learning Manager – Test and Learn
£56,000 to £66,000 plus great benefits (Work Level 5)
Manchester city centre (hybrid)

We’re open to applications from candidates who may require flexible working arrangements. There’ll be an opportunity to discuss your flexible working requirements during the interview process and at offer stage.

About this role

We’re looking for an Analytics & Machine Learning Manager to join our wider Digital technology & data team in Manchester. You’ll help us to improve the way we use our data by managing advanced analytics projects from start to finish, and offering actionable recommendations backed by strong sight. And, for this role specifically, you’ll focus on measurement using ‘test and control’ statistics methods.

Why this role matters

At Co-op, data is at the heart of how we make decisions that build value for our members, customers, and communities. This role is key to helping us understand what works and what doesn’t through use of ‘test and control’ methodologies. By leading advanced analytics projects and building predictive models, you’ll help shape the future of our Life Services businesses and make sure we’re making informed, impactful decisions.

What you’ll do

• Partner with our Insurance, Funeralcare, and Legal Services teams to deliver a joined-up analytics and insight roadmap
• Lead the design and delivery of complex analytics projects and predictive models
• Collaborate with data teams to develop and share advanced analytics techniques using diverse data sources
• Build strong relationships across the business to spot opportunities where analytics can drive performance and influence customer behaviou
• Share actionable, data-driven recommendations with partners across Co-op
• Manage and support your team’s development
• Own and evolve the Life Services ‘test and learn’ programme

What you’ll bring

• Proven experience delivering large-scale, end-to-end data projects
• Strong background in machine learning and statistical testing
• Experience with SQL, SAS, Python (or equivalent)
• Strong numeracy and analytical skills
• The ability to implement analytical solutions like segmentation, clustering, regression modelling, and measurement
• Good communication skills, with the ability to clearly present often complex information
• Good relationship-building skills, across all levels of seniority

We know some people may hesitate to apply if they don’t meet every requirement. At Co-op, we’re committed to building diverse and inclusive teams, so if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply.

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• Private healthcare
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions 
• 30% discount on Co-op products and 10% off other brands 
• Wagestream – early access to a percentage of your pay as you earn it 
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
• 24/7 colleague support service 
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you’ll belong

We’re building diverse teams that reflect the communities we serve. We welcome applications from everyone, and our support centre is an inclusive environment where all our colleagues can thrive.

If you have a disability, we’ll make reasonable adjustments to support you through the recruitment process. We’re also proud to be part of the Disability Confident scheme - if you’re disabled and you meet the minimum criteria for this job, we’ll guarantee you an interview.

Learn more about our recruitment process at https://jobs.coop.co.uk/apply-process

Explore our commitments to diversity, inclusion and wellbeing at https://jobs.coop.co.uk/diversity-inclusion-wellbeing