Purpose | Ensure commercial decisions drive growth and value for wholesale. This role is accountable for delivering insights, guiding investment decisions, championing commercial rigour, and leading performance measurement. |
Reports to | Operations Director | Line Manager of | Commercial analyst x2 Commercial and reporting analyst x1 |
Contribution | - Deliver actionable insights that shape commercial and proposition strategies, helping teams make informed decisions that drive growth and value.
- Ensure investment decisions are data-driven, using robust analysis to guide resource allocation and prioritisation aligned with strategic objectives.
- Champion commercial rigour and value-for-money across wholesale operations, ensuring decisions are grounded in evidence and deliver measurable impact.
- Lead performance measurement across key commercial initiatives, enabling visibility of outcomes and continuous improvement.
- Manage and develop a team of analysts, fostering a culture of curiosity, accountability, and analytical excellence.
- Collaborate cross-functionally with trading, finance, supply chain, and proposition teams to embed insight into planning and execution.
- Translate complex data into clear, compelling narratives, enabling stakeholders to understand performance drivers and opportunities.
- Support strategic planning and forecasting, ensuring decisions are underpinned by accurate, timely, and relevant data.
- Contribute to Co-op’s purpose and values by enabling ethical, customer-focused, and commercially sound decision-making.
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Behaviours | - Vision and belief – keeping Co-op’s purpose and values at the centre of commercial decision-making.
- Successful transformation – enabling strategic change through insight and performance measurement.
- Speaking up – confidently sharing insights and recommendations to influence decisions.
- Developing others – coaching and growing a team of analysts to deliver high-quality work.
- Driving innovation – continuously improving analytical tools and processes to enhance impact.
- Inspirational communicator – translating complex data into clear, compelling stories that drive action.
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Empowered to | - Own the delivery of commercial insights that shape strategic decisions across wholesale, ensuring they are accurate, timely, and actionable.
- Lead the development of performance measurement frameworks, enabling visibility of commercial outcomes and continuous improvement.
- Make recommendations on investment decisions, using data and analysis to guide resource allocation and prioritisation.
- Champion commercial rigour and value-for-money, influencing decision-making across trading, proposition, and operational teams.
- Manage and develop a team of analysts, setting direction, coaching for growth, and enabling high-quality analytical output.
- Define analytical priorities and methodologies, ensuring alignment with business goals and consistency across reporting.
- Collaborate with senior stakeholders to embed insight into strategic planning, forecasting, and proposition development.
- Drive continuous improvement in analytical tools and processes, identifying opportunities to enhance efficiency, accuracy, and impact.
- Represent the commercial analytics function in cross-functional forums, ensuring insight is central to decision-making and planning.
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Capabilities | - Analytical Thinking – to interpret complex data and generate actionable insights.
- Data Literacy – to work confidently with large datasets, tools, and analytical platforms.
- Commerciality – to ensure insights and recommendations drive value and align with business goals.
- Strategic Thinking – to guide long-term investment decisions and performance measurement.
- Communication – to translate data into clear, compelling narratives for stakeholders.
- Stakeholder Management – to collaborate effectively across functions and influence decision-making.
- Continuous Improvement – to refine analytical processes and drive better outcomes over time.
- Leadership – to lead and develop a team of analysts, setting direction and building capability.
- Initiative – to proactively identify opportunities, solve problems, and drive analytical impact.
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Work Level Descriptor | Accountability - Delivery of specialist work based on subject matter expertise, or leadership of large, complex teams.
- Responsible for developing the right capabilities either individually or within their team, enabling work to be delivered effectively.
- Manages team delivery in accordance with agreed budgets.
Impact - As a people-leader, takes responsibility for the delivery of work over shorter timeframes, contributing to achievement of the team's annual plan - empowering their team to deliver discrete pieces of work based on agreed processes.
- As an individual contributor, provides thought leadership to help shape the team's response to challenges, and approach to delivery of the short-term plan.
- Supports and promotes a culture of inclusivity through the actions they take.
Co-operation - Contributes to short-term planning within the team and collaborates with peers to deliver great work that enables the team to succeed.
- If an SME, collaborates with other teams proactively to ensure their expertise helps leaders make the best decisions for Co-op.
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