Probate Team Leader

Probate Team Leader 
£32,000 - £40,000 plus excellent benefits (Work Level 6A)
Full time, 37.5 hours
Stratford-Upon-Avon – hybrid working between working from home and 3 days a week in the office

In line with the Internal Mobility Policy, we’d like to make you aware that there is a preferred candidate who has been identified for this opportunity. 

We’re looking for a legal manager to join our Probate Operations team.

In this role you’ll coach, mentor, and develop your team to deliver quality legal advice, strong case progression and great client service. You won’t need to source your own work or bring a following of clients with you. And you’ll be joining a fast growing, innovative legal business where we use technology to respond to the changing needs of our clients.

What you’ll do

•    Lead, develop and motivate your team to deliver performance targets 
•    Take responsibility for all line management duties for your team
•    Drive and improve the quality of all legal work carried out within the team, providing legal and technical audit support to case managers
•    Champion client focus and the delivery of outstanding service
•    Identify areas for continuous improvement and help to positively implement change in the team and the wider department

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

•    Excellent technical probate knowledge with the ability to understand legal issues and resolve them through expert support
•    The ability to support, mentor and develop colleagues to improve their performance
•    A passion for delivering outstanding client service
•    Strong analytical skills with the ability to use management information (MI) effectively

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

•    An annual bonus (based on personal and business performance)
•    28 days holiday (rising to 32 with service) plus bank holidays
•    A pension with up to 10% employer contributions
•    30% discount on Co-op products and 10% off other brands
•    Stream – early access to a percentage of your pay as you earn it
•    Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
•    24/7 colleague support service
•    Coaching, training, and support such as study leave, to help you develop your skills and progress your career 
•    Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve.
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion