Delivery Manager – Deposit Return Scheme (DRS)

Delivery Manager – Deposit Return Scheme (DRS)
Up to £45,000 plus great benefits (Work level 6A) 
Hybrid working, coming into One Angel Square around twice a month and the rest from home
3 x Secondments - until January 2027    

We’re looking for a Delivery Manager to support one of the biggest operational changes to land in our stores in years, the Deposit Return Scheme (DRS). You can find out more about the DRS here, and checkout our SharePoint page here. 

Why this role matters

This is a brilliant opportunity to be at the heart of a national, regulated transformation, helping our stores get ready for change and making sure colleagues feel confident, supported and ready for go live.

You’ll play a key role in delivering DRS across our store estate, working closely with teams across Co op and with external partners to make sure everything lands smoothly on the ground.

DRS is a once-in-a-generation change for retail. This is your chance to be part of something big, visible, and meaningful, helping shape how it lands in our stores and making a real difference to colleagues and customers.

What you’ll do

• Support the end-to-end delivery of DRS change in stores, making sure we’re ready for rollout
• Lead colleague engagement, training and communication, making complex changes simple and accessible
• Work closely with third-party suppliers and Property teams to support installations and store readiness
• Conduct store visits, supporting delivery and gathering real-world insight
• Capture feedback and drive continuous improvement, helping refine and embed the operating model
• Partner with franchise stores and central teams to make sure activity is aligned and consistent
• Help manage risks, issues and costs, keeping delivery on track and compliant

What we need 

We’re looking for someone who thrives in a fast-paced delivery environment and enjoys working closely with stores and partners.

• Experience of delivering change in a store or field-based environment
• Strong communication skills, with the ability to simplify complex messages
• The ability to build strong relationships across multiple teams and partners
• Confidence working with installations, equipment rollouts or physical assets
• Great Organisational skills; you’re able to manage multiple priorities at pace
• A proactive mindset: someone who spots issues early and helps solve them

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• Competitive pay including additional shift allowances
• Holidays starting from 30 days per year (including bank holidays)
• 30% off Co-op branded products in our food stores
• A pension with up to 10% employer contributions
• Stream – a money management app that gives you access to a percentage of your pay as you earn it
• Free employee assistance programme with extensive health, financial and wellbeing support
• Access to credit unions for loans and savings, plus rental deposit loans and season ticket loans
• Free eye tests every 2 years
• On-site facilities including a subsidised canteen and free parking

A place you’ll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op

We welcome applications from veterans, reservists, and military families. We’re proud to support meaningful careers, not just jobs, for those with Armed Forces experience and their partners.

As part of the application process for this job, you'll need to complete two online assessments.  It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.