Labour Planning Analyst

Labour Planning Analyst 
£26,500 to £33,000 plus great benefits (Work Level 6B) 
Manchester City Centre, – hybrid working between home and one day a week in the office https://jobs.coop.co.uk/hybrid-working-policy   

We’re looking for a Labour Planning Analyst to join our Central Operations team.
Why this role matters

We’ll look to you to provide second line support to our store and field colleagues who have any issues with Logile, our new scheduling tool. It’s an exciting time to join as we continue to support our store teams with adoption of this new system.

You’ll communicate with our service desks, process owners and third-party suppliers to make sure we resolve queries within the agreed timescales. You’ll complete routine system tasks to keep these systems running, extracting data from the system to create reports for partners across the business.

What you’ll do

• Complete all routine system activities on-time, making sure all failed processes are reviewed, corrected, and reported 
• Prioritise and respond to feedback making sure any decisions benefit the end user, sharing this with the wider team 
• Work collaboratively with the support desks to monitor and proactively reduce call volumes 
• Provide routine and ad-hoc reports to field and central teams, analysing data and summarising information 
• Develop and maintain collaboration across teams within the Operational Support Centre and wider business to deliver our joint goals
• Make sure the delivery of work is in line with agreed key targets
• Make sure knowledge of products, processes and policies within your role are up to date 

This role would suit people who have

• Knowledge of our food stores 
• Strong verbal and written communication skills, with the ability to communicate effectively with colleagues and senior partners 
• Good general IT skills: you’re comfortable using programmes in Microsoft Office such as Excel and PowerPoint
• Excellent organisational and time management skills 

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• Competitive pay including additional shift allowances
• Holidays starting from 30 days per year (including bank holidays)
• 30% off Co-op branded products in our food stores
• A pension with up to 10% employer contributions
• Stream – a money management app that gives you access to a percentage of your pay as you earn it
• Free employee assistance programme with extensive health, financial and wellbeing support
• Access to credit unions for loans and savings, plus rental deposit loans and season ticket loans
• Free eye tests every 2 years
• On-site facilities including a subsidised canteen and free parking

A place you’ll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op

We welcome applications from veterans, reservists, and military families. We’re proud to support meaningful careers, not just jobs, for those with Armed Forces experience and their partners.

As part of the application process for this job, you'll need to complete two online assessments.  It will take around 20 minutes to complete these tests.

We reserve the right to remove a vacancy before the scheduled closing date.