Operations Manager

Operations Manager – South London & Surrey
£48,560 to £59,000 plus excellent benefits including company car (Work level 5) 
Remote with travel across South London & Surrey (please note that this role requires candidates to have a full UK driver’s license) 
12-month secondment

We’re looking for an Operations Manager to join and help lead, empower, and coach a team of Store Managers. You’ll support stores across South London and the surrounding areas to deliver our Co-op purpose and vision of co-operating to build more value for our member owners every day. You’ll need to actively model our Co-op values and behaviours to create an inclusive culture where every colleague can reach their potential and thrive, and our society benefits from what we do. If you’ve got the strong leadership skills to manage a team remotely, then we can offer you the opportunity to grow your career and make a real impact across our business.

What you’ll do

• Provide leadership to store managers for convenience stores driving capability and growing talent
• Deliver commercial, customer, colleague and people measures within agreed budgets 
• Lead and deliver operational omni channel plans in service of our vision and to grow our business
• Enable and empower teams to deliver our store purpose and our vision of co-operating safely and legally for a fairer world for our colleagues, customers, and communities 
• Direct energy and focus on the right places depending on the mission of the stores in your wider team

This role would suit people who have

• Significant experience of motivating, developing and performance managing colleagues to inspire operational excellence across multi-site teams
• The ability to interact with and understand others, develop new relationships, and build on existing relationships
• Experience in leading sustainable change on multiple activities 
• A proven track record of significantly improving commercial delivery and leadership within a fast-paced environment
• Experience of managing multiple partners and influencing others to make sure that the needs of colleagues, customers and members are met
• The ability to develop area plans in line with customer, commercial and operational strategy, as well as succession plans for colleagues

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• Private healthcare 
• A pension with up to 10% employer contributions
• Access to a subsidised onsite gym (at our Manchester HQ)
• Coaching and training to support your career development
• Wagestream app – giving you access to a percentage of your pay as you earn

Building a diverse environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme at Disability Confident Scheme - Co-op Colleagues and more about our commitments to diversity and inclusion at Diversity and Inclusion

Please note that we may close applications for this role early.

As part of your application, you'll need to complete an online assessment. This assessment typically takes up to 50 minutes. If you're a current Co-op colleague, this does not need to be completed.