Operations Manager - Devon

Operations Manager  
£58,650 - £69,000 plus excellent benefits including company car (Work level 5) 
Remote with significant travel across Devon 
Shift patterns - 5 over 7 days, 37.5 hours a week

We're looking for an Operations Manager to lead, coach and support a team of Store Managers across Devon and the surrounding area. In this role, you'll help your stores deliver great results for customers, colleagues and member-owners, while bringing our vision of co-operating for a fairer world to life every day.

Why this role matters

At Co-op, we do things differently. As an Operations Manager, you'll role model our values and behaviours, creating an inclusive culture where colleagues feel supported, empowered and able to be at their best. You'll be trusted to lead remotely across multiple locations, building high-performing teams, driving operational excellence, and making a meaningful difference in the communities we serve.

What you'll do

• Lead, develop and inspire a team of Store Managers, building capability and growing future talent
• Deliver strong commercial, customer, colleague and operational results within agreed budgets
• Lead the delivery of operational and omnichannel plans that support our strategy and grow our business
• Empower stores to deliver great outcomes safely, legally and responsibly for colleagues, customers and communities
• Focus your time and support where it's needed most, helping stores overcome challenges and maximise opportunities

What you’ll bring

We're committed to making our roles as accessible as possible, so we'll only ask for the essential experience and skills. To be successful in this role, you'll need:

• Significant experience of leading, motivating and developing multi-site teams to deliver outstanding operational performance
• Strong relationship-building skills, with the ability to influence and collaborate with a wide range of colleagues and partners 
• Experience of leading and embedding change across multiple locations or business areas
• Experience of balancing the needs of colleagues, customers and the wider business to achieve great outcomes
• The ability to create area plans aligned to commercial and operational goals, while developing succession plans and future talent

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions 
• Access to a subsidised onsite gym (at our Manchester HQ) 
• 30% discount on Co-op products and 10% off other brands 
• Stream – early access to a percentage of your pay as you earn it 
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
• 24/7 colleague support service 
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.