Role Title

Strategic Comms Partner

Work Level

5L

Purpose

This communications practitioner role has responsibility for strategic activities within a programme or business unit supporting the key strategic communication aims of the area, whilst linking to the broader Co-op vision and strategy. The role will focus on ensuring strategic priorities are supported effectively, increasing colleague advocacy, trust, engagement and understanding, enabling colleagues to understand the part they play in helping us achieve our Vision.

Reports to

Lead Strategic Comms Partner (WL4)

Line Manager of

n/a

Contribution

• Responsibility for strategic communications with a business unit or programme 

• Leads communications planning, creation and delivery for defined area

• Proactive in seeking communications opportunities and utilising channels that get the right message, to the right audience at the right time 

• Supports delivery of colleague/leader events in defined area of responsibility

• Responsible for continuous improvement of communications within areas of responsibility

• Manages communications priorities of areas of responsibility, ensuring colleagues are always at the heart of decision making

• Subject matter expert, with awareness of overall strategic priorities

• Evaluates communications within areas of responsibility

• Always on approach to improvements and enhancing colleague interaction with our communications channels

• Supports on any issues as needed

Behaviours

Inspirational communicator

Vision and belief 

Championing co-op

Driving innovation 

Empowered to

• Responsibility for colleague communications in defined area of responsibility

• Plans and organises own workload to deliver against objectives 

• Manages self development and ensures an excellent support service 

• Provides communications advice to all colleagues, at all levels across the organisation 

• Ensures team compliance against standards, policies and regulation 

Capabilities

5+ years experience in colleague communications

• Ability to engage colleagues on key strategic activity

• Ability to creatively plan and deliver engaging content on key areas of strategic priority

• Ability to self-manage a broad range of priorities in areas of focus

• Excellent communications skills, including the ability to provide strategic counsel to stakeholders requiring support

• Significant experience in understanding business requirements and providing specialist advice and service 

• Ability to recognise opportunities for continuous improvement

Work Level Descriptor

Accountability

• Delivery of specialist work based on subject matter expertise, or leadership of large, complex teams.

• Responsible for developing the right capabilities either individually or within their team, enabling work to be delivered effectively.

• Manages team delivery in accordance with agreed budgets.

Impact

• Provides thought leadership to help shape the team's response to challenges, and approach to delivery of the short-term plan.

• Supports and promotes a culture of inclusivity through the actions they take.

Co-operation

• Contributes to short-term planning within the team and collaborates with peers to deliver great work that enables the team to succeed. 

• If an SME, collaborates with other teams proactively to ensure their expertise helps leaders make the best decisions for Co-op.