QA Business Partner

QA Business Partner
Up to £69,000 plus private healthcare, pension with up to 10% employer contributions and more great benefits (Work Level 5)
Scunthorpe DN15 9GE - in this role you’ll work in a hybrid way splitting your time between home and the office at least once per week (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).  

In line with the Internal Mobility Policy, we’d like to make you aware that there is a preferred candidate who has been identified for this opportunity.

We’re reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.

We're looking for QA Business Partner to join our Technology team and help us deliver high-quality, reliable technology solutions across Co-op Wholesale. You'll lead testing across a broad portfolio of technology change, making sure new and updated products, platforms and services meet the needs of our colleagues, members and customers. Working closely with Product Managers, delivery teams, suppliers and senior stakeholders, you'll drive quality throughout the delivery lifecycle and help ensure change is implemented safely and successfully.

Why this role matters

In this role you’ll have the opportunity to shape how testing and quality assurance are delivered across a diverse portfolio of technology products and services, influencing both strategic direction and day-to-day delivery. It's a great opportunity for someone who enjoys leading through influence, driving continuous improvement and making a meaningful impact on the quality, reliability and performance of technology at scale.

What you’ll do

•    Lead and oversee testing activity across multiple technology portfolios, ensuring delivery is planned, tracked and completed successfully
•    Define, govern and continually improve testing strategies, standards and quality assurance processes
•    Manage the end-to-end lifecycle of testing initiatives delivered through third-party suppliers and testing partners
•    Work closely with business and technology stakeholders to ensure testing activity aligns with programme and operational priorities
•    Identify, assess and manage testing risks, dependencies and quality issues across multiple workstreams
•    Provide clear reporting, insight and recommendations on testing performance, quality and delivery status
•    Support the adoption of best practice testing approaches, tools and delivery methods across the organisation
•    Build strong relationships with stakeholders, suppliers and delivery teams to champion quality throughout the development lifecycle
•    Lead, coach and support the development of a team of test analysts

What you’ll bring

We’re committed to making our roles as accessible as possible, so we only ask for the minimum criteria. To thrive here, you’ll need to bring:

•    Significant experience leading large-scale testing and quality assurance activities within complex technology environments
•    Strong knowledge of software testing methodologies, test management practices and service management principles
•    Experience working with test management, defect management, delivery and test automation tools such as Jira, Azure DevOps or equivalent systems
•    Great leadership skills, with the ability to lead, coach and develop a team of team analysts
•    Experience managing third-party suppliers and offshore delivery teams
•    The ability to prioritise multiple testing workstreams, balancing risks, dependencies and business priorities
•    An ISTQB Test Management qualification, or equivalent experience, alongside a passion for continuous improvement and quality excellence

We know some people may hesitate to apply if they don’t meet every requirement. At Co-op, we’re committed to building diverse and inclusive teams, so if you’re excited about this role but your experience doesn’t align perfectly, we still encourage you to apply.

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

•    An annual bonus (based on personal and business performance)
•    28 days holiday (rising to 32 with service) plus bank holidays 
•    A pension with up to 10% employer contributions 
•    Private healthcare 
•    Access to a subsidised onsite gym (at our Manchester HQ)
•    30% discount on Co-op products and 10% off other brands 
•    Stream – early access to a percentage of your pay as you earn it 
•    Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
•    24/7 colleague support service 
•    Training and support for your development and career progression
•    Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion