Quality Controller

Quality Controller
£28,000 - £30,000 plus excellent benefits including a company car (Work Level 6B)
Hybrid working between home and one to two days a week in our Lea Green depot, with occasional travel to our Manchester head office and supplier base

At Co-op, we're passionate about offering great quality own brand products that our customers can trust. We're looking for a Quality Controller to help make sure our chilled and bakery products consistently meet the high standards our members and customers expect.

Why this role matters

Quality plays a huge part in building trust in our brand. In this role, you'll work across our supply chain, from supplier sites and depots to stores and our support centre, helping to make sure our products meet our quality assurance standards every step of the way. Your work will help us deliver our ambition of becoming the most trusted own brand in convenience retail.

What you'll do

• Monitor the quality of Co-op own brand products against our quality assurance standards
• Carry out routine quality checks in depots, stores and across the wider supply chain
• Investigate quality concerns, product rejections and referrals, helping to identify solutions
• Build strong relationships with suppliers, depot teams, store colleagues and internal stakeholders
• Supplier visits, audits and production line assessments to help resolve quality issues
• Work closely with technical, development, commercial and quality teams to prioritise quality improvements
• Identify opportunities to improve quality processes and standards across our own brand range
• Manage your own diary and travel schedule, balancing time between depot, suppliers and the office
• Champion quality standards that help improve customer satisfaction and confidence in our products

What you'll bring

• Experience in food manufacturing, food retail, quality assurance or a related food industry environment, or a relevant qualification
• Confidence building relationships, influencing colleagues and constructively challenging when standards aren't being met
• Strong organisational and time management skills, with the ability to work independently and manage your own workload
• Good IT skills and confidence using basic Microsoft Office tools
• A proactive, self-motivated approach with excellent communication skills and the confidence to work with a wide range of people

Why Co-op?

At Co-op, we’re owned by our members. And because we’re owned by you, we can do right by you. So when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose. We want this to be a place where you can thrive, so you’ll also receive:

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays 
• A pension with up to 10% employer contributions 
• Access to a subsidised onsite gym (at our Manchester HQ) 
• 30% discount on Co-op products and 10% off other brands 
• Stream – early access to a percentage of your pay as you earn it 
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice 
• 24/7 colleague support service 
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you’ll belong

We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.