Inclusion Officer

To coordinate and deliver activities that support Co-op's Social Mobility, Inclusion and Belonging strategy, helping to embed programmes, drive progress and maintain effective governance so that colleagues can thrive in an inclusive and equitable workplace

• Coordinate and support the delivery of Social Mobility, Inclusion and Belonging projects, programmes and interventions, ensuring activity is effectively planned, tracked and delivered against agreed objectives. 

• Support the implementation and embedding of new initiatives across business areas, working with stakeholders to monitor progress, manage actions and identify barriers to successful delivery. 

• Lead or coordinate defined workstreams and projects, ensuring milestones, risks, dependencies and outcomes are effectively managed and communicated. 

• Produce, coordinate and maintain governance materials, reports, presentations and updates for senior stakeholders and decision-making forums. 

• Work with People teams, business stakeholders and the wider SMIB team to support engagement, communications and delivery of agreed priorities. 

• Coordinate insight gathering, benchmarking, award submissions and reporting activities that support continuous improvement and external recognition. 

• Maintain project plans, action logs, risks, budgets and supplier administration, ensuring activity remains transparent, compliant and well-governed. 

• Identify opportunities to improve team processes, planning approaches and stakeholder engagement activity to increase efficiency and impact.

• Operates independently within agreed plans, governance frameworks and project parameters, managing assigned activities and workstreams with minimal supervision. 

• Accountable for the quality, accuracy and timely delivery of project coordination, governance reporting, communications and stakeholder engagement activity. 

• Exercises judgement in prioritising workload, identifying risks and dependencies, and recommending practical solutions to support successful delivery. 

• Responsible for escalating issues, risks or decisions requiring senior direction whilst ensuring appropriate follow-through and resolutions.

• Supports the delivery of annual Social Mobility, Inclusion and Belonging plans through detailed coordination of projects, workstreams and governance activities, typically planning and managing activity over 3-12 month periods. 

• Monitors milestones, risks and dependencies across multiple initiatives, adapting plans and priorities in response to changing business needs and stakeholder requirements.

• Influences the successful delivery and adoption of Social Mobility, Inclusion and Belonging initiatives through effective coordination, communication and stakeholder engagement. 

• Works across People teams and business areas to support implementation of agreed programmes and ensure activity remains aligned to strategic objectives. 

• Contributes insight, recommendations and practical improvements that enhance team effectiveness and programme outcomes. 

• Supports Co-op's external reputation through the coordination of benchmarking, awards, partnerships and external engagement activity

• Build effective working relationships with People teams, business stakeholders and project contributors to support delivery of Social Mobility, Inclusion and Belonging priorities. 

• Work closely with the WL5 Manager and WL4 Lead to coordinate activity, track progress and ensure initiatives are implemented effectively across the organisation. 

• Engage stakeholders to gather information, monitor actions and support governance, reporting and decision-making processes. 

• Manage day-to-day relationships with suppliers, external partners and industry bodies to support project delivery, benchmarking and external recognition activities

• Experience coordinating projects, programmes or organisational initiatives, ensuring activity is effectively planned, governed and delivered through collaboration with multiple stakeholders.

• Experience producing high-quality reporting, communications, governance materials or business insights, using information from a variety of sources to support decision-making and delivery.