Technical Solutions & Insights Operative
Greater Manchester
Job ID 1072000 Job Category Power
Hours per Week 37.5
Closing Date 28-10-2026
Salary £26,500-£30,350
Please note this is an OD vacancy and only impacted colleagues who are at risk or placed in a pool will be considered for this role. If you are at risk or in a pool, you will be asked to confirm this in the application process.
Applications from candidates who are not at risk or in a pool will be declined at this stage. The role may be re-advertised in future as a standard vacancy open to all internal candidates.
Role title: Technical Solutions & Insights Operative
Function: Co Op Property - FM
Number of reports: N/A
Work level: WL6b
Role Summary:
The role focuses on transforming data from remotely monitored and networked assets into actionable insight that supports energy efficiency, system stability, food safety, and compliance across the Co-op estate. Working with data from control systems, monitoring platforms, and IoT devices, the analyst enables proactive identification of risk, performance issues, and optimisation opportunities.
By supporting remote monitoring, commissioning, and investigation activities, the role helps ensure that devices are correctly configured, operating within agreed parameters, and aligned with Co-op and manufacturer specifications.
Key Responsibilities:
Energy PPM (EPPM) Support
• Analyse energy, control system, and asset data to support PPM reviews across the Co-op estate
• Provide insight to validate that HVAC, refrigeration, and lighting systems are deployed and operating in line with agreed energy strategies
• Identify trends, deviations, configuration issues, and optimisation opportunities to support corrective actions
• Develop and maintain dashboards and reports that evidence compliance, efficiency, and deployment quality
• Support accurate record-keeping of review outcomes, findings, and actions
Technical Service Bureau (TSB) Support
• Analyse data from remotely monitored and networked assets to support 24/7 system oversight and operational efficiency
• Support remote commissioning activities by validating data, settings, and performance against Co-op and manufacturer specifications
• Identify anomalies, alarms, and performance risks that could impact food safety or system stability
• Provide data-led insight to support remote investigations and corrective actions
• Assist with “lock-down” of monitoring and control parameters through data validation and exception reporting
General & Cross-Team Responsibilities
• Ensure accuracy, consistency, and traceability of data across monitoring platforms and approved tools
• Produce clear, concise analytical outputs for operational, technical, and non-technical stakeholders
• Work collaboratively with EPPM Engineers, TSB colleagues, and other internal teams to improve outcomes
• Support continuous improvement of reporting, analytics, and insight-led decision-making
• Respond to ad-hoc data requests and evolving operational requirements
Knowledge, Skills, Experience:
• Strong analytical and problem-solving skills with excellent attention to detail
• Ability to interpret operational and technical datasets and translate them into actionable insights
• Confident using data analysis and reporting tools (e.g. Excel, BI platforms, or equivalent)
• Understanding of data quality, exception management, and performance monitoring
• Clear communication skills, with the ability to support technical teams through structured insight
• Ability to work independently in a hybrid working environment while contributing to multi-disciplinary teams
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